Tag Archives: companies

J.D. Power 2019 U.S. Home Insurance Study: Ready for Change

17 Sep
jd-power-customer-rating

According to recent J.D. Power 2019 U.S. Home Insurance Study, roughly three-fourths (74%) of homeowner insurance customers feel that the homeowners insurance industry needs improvement. A whopping 13% of customers felt that “radical improvement is needed.”  The study found that the overall customer satisfaction with homeowners insurance declined for the first time since 2015. J.D. […]

Smart Home Devices Raise Issues with Privacy Concerns for Homeowners

11 Nov
Smart Home Device

Insurance companies have been offering discounts to drivers who install monitoring devices in their cars for a number of years (think Progressive Snapshot) and now they are starting to offer discounts to homeowners who install smart home products like Nest Protect. A smart home device is a heating, lighting or other electronic device that can […]